Standard janitorial services in the building are provided on a daily basis, Monday through Friday, with the exception of holidays, beginning at 6:00 p.m. These services include the following: dusting, emptying of wastebaskets and recycling bins, vacuuming of carpets, sweeping and mopping of hard surface floors, and cleaning/restocking of restrooms.
Please be advised that the janitorial staff have been instructed not to move any papers on desktops or touch any computer for dusting. Therefore, if you want your office thoroughly dusted, please ensure that all items are removed from your desktop. In addition, if a tenant requests that the maid discontinue vacuuming or cleaning during the time period allowed for cleaning of the suite, it is highly unlikely that they will be able to return to the suite to complete their nightly duties.
The Property Management Office will conduct periodic inspections of tenant areas to monitor the quality of the janitorial service and meets regularly with the cleaning supervisors to assess performance and areas where improvement may be needed. We request that the Tenant Coordinator contact the Property Management Office immediately with any comments or concerns regarding the cleaning services so janitorial quality can be maintained.
Janitorial services are provided after-hours so as not to disturb our tenants during normal business hours. Please help this process by cooperating in the following ways:
- Accidents do happen. If something spills in your suite that requires immediate attention, please notify the Property Management Office. A day porter will be contacted to assist you as soon as possible.
- Do not place any object near or against trash or recycling receptacles if material is not to be disposed of.
- Empty cardboard boxes MUST be broken down completely and placed near recycling bins or janitorial staff will not remove them from the suite.
Above-Standard Janitorial Requests
Tenant requests for cleaning services above our standard provisions (such as glass cleaning, wall cleaning, refrigerator cleaning, microwave, or dish washing services) should be requested by contacting the Property Management Office. These services can be provided at an additional charge.
Carpet Cleaning
If you wish to have your carpet spot cleaned, please contact the Property Management Office or enter a work order into the Angus system. Complete carpet cleaning service is available for an additional charge. Please contact the Property Management Office for more information.
Removal of Above-Standard/Extra Trash
Requests for removal of above-standard trash or large amounts of recycling (i.e., files, boxes and shredded paper) must be made through the Property Management Office. No trash, boxes, etc. should be placed in the common area hallways due to fire code restrictions. Prior notice must be given to the Property Management Office to facilitate the removal of these items in a timely manner. Some larger trash items may require a fee for disposal or hire a third party to remove the materials.
Window Cleaning
The exterior building windows are cleaned once per year. Please call the Property Management Office for a schedule if needed.
Tenant Recycling
We offer a recycling program for paper, aluminum, plastic, and cardboard. To get started, the tenant will need to provide a centralized recycling container in the copier room and/or kitchen. The janitorial staff will empty these on a regular basis. We also provide a 95-gallon recycling bin in the freight elevator vestibule on full tenant floors. All recycled items must be empty and clean before being placed in the designated recycling bin. Please refer to the RECYCLING FLYER for more information regarding what can and cannot be recycled.